Essay on Cross Cultural Perspectives - 828 Words

Cross Cultural Perspectives ETH 316 October 13, 2014 Cross Cultural Perspectives Multi-national companies from the U.S. hold a great advantage by working in and with other countries and cultures to make their products accessible to a much broader community. When multi-nationals gains access into or with other companies/countries, it may be an assumption that because everyone inside the business is working for the same purpose, they are going to automatically communicate, think and look at the world and its problems in precisely the same manner. When different cultures start working together, issues or problems may appear, and people within these companies may seem not proficient or skillful enough to cope with these†¦show more content†¦I am sure we all have these thoughts from time to time. To be realistic, the only person you can change is yourself. Oftentimes, it is not feasible to wait for others to change and see things our way, unless you make corrections and do things differently, communications will continue to fall apart. Working with other people from different cultures and traditions, it is not wise to hold your breath for others to make changes first. Different Perspectives For example, Hewlett Packard (HP) understands that there are communications problems between their India subsidiaries and the U.S. office, because in general, Americans and people from India communicate differently. The people from the different offices (from each culture) believe they are making changes and adjustments/accommodations to fit or agree with the other, but those adjustments/accommodations are not necessarily the changes that are required; these changes are oftentimes only what these people assume are needed. Another example is how Westerners and people from the Easterners have different perspectives on marriage. Many Asians still believe in arranged marriages, it is considered joining of family’s forces more so than for the couple who are actually getting married. Westerners consider marriage as being all about the two people involved, with no real considerations to family’s feelings. Traditionally, family considerations and opinions were important to Westerners whenShow MoreRelatedCross Cultural Perspectives Of Culture Essay1550 Words   |  7 PagesCross-Cultural Perspectives-900 words Culture refers to the values, rules, norms and behaviour as well as their products that govern the lifestyles of an individual or group. Cultural rules and behaviour are inherited from past generations, may be learned from others and are transmitted to other generation. Additionally, they embody the symbols and systems through which communication, attitudes and knowledge about life takes place. The set a certain group of people apart from others because the manifestationRead MoreAnalysis of Ebay China’s Failure and Suggestions to Ebay’s Return Strategy from the Perspective of Cross-Cultural Conflicts7600 Words   |  31 PagesAnalysis of eBay China’s Failure and Suggestions to eBay’s Return Strategy from the Perspective of Cross-cultural Conflicts 1. Introduction Along with the development of global economy, no one is unfamiliar with the word of globalization, and the world is filled with multinational-corporations. In such circumstances, those companies have realized that the necessary way to survive in the global market and maintain the competitive advantages is toRead MoreCross Cultural Perspectives1102 Words   |  5 PagesCross Cultural Perspectives Cross Cultural Perspectives Wal-Mart is one of the largest corporations and private employers in the United States, and one of the most admired companies in America as reported by Fortune Magazine (â€Å"Fortune 500†, 2012). Netting billions of dollars in profits each year, there are not many other retailers who can compete with them. They give millions back in donations to non-profit companies around the country each year, yet put mom-and-pop establishments out ofRead MoreCross Cultural Perspectives1127 Words   |  5 PagesCross-Cultural Perspectives ETH 316 BP is a global organization that has a multinational presence in the world. A cultural issue that can impact this organization outside of the United States is gender. In the United States and several other countries that BP works in, gender is not an issue as culturally it is acceptable for men and women to be in business together, but in some countries, especially in the Middle East this is tricky cultural difficulty. This can be a serious issue becauseRead MoreCross Cultural Ethical Perspectives993 Words   |  4 PagesCross-Culture Ethical Perspectives Amanda Bravo, Mary Malone, Doneice Johnson, Jose Robledo, Kanosha Mitchell, Josephine Johnson ETH/316 September 24, 2012 Bette Bellefeuille Cross-Culture Ethical Perspectives Globalization is common in most large organizations as they thrive to maximize revenue and expand customer base by establishing operations in different countries and within different cultures. Consequently, these organizations have to consider cultural perspectives of the countryRead MoreEssay on Cross Cultural Perspectives1036 Words   |  5 PagesCross-Cultural Perspectives Organizations come in many different forms and sizes. An organization is any entity that purses a mission or serves a purpose in a society or community. Businesses, governments, schools, charities, etc., are all different types of organizations. Society and communities in American and throughout the world rely on organizations to provide goods and services necessary for people to sustain life. In today’s world societies and nations are becoming more and more connectedRead MoreNike: Cross-Cultural Perspective889 Words   |  4 PagesCross-cultural perspective Nike Nike is among organizations that are known globally. The headquarters of Nike are in Beaverton, Oregon and it has expanded to other countries in order for them to reach the markets which are untapped so that they can increase their profit margins. For a very long time now the organization has been sourcing its labor from other countries. This is because just as other corporations Nike is escaping the strict regulations which the United States gives them. They easilyRead MoreDeath in Cross Cultural Perspectives1927 Words   |  8 PagesDeath in cross cultural perspectives Death is inevitable part of human experience, which is often associated with fear of unknown, separation, and spiritual connection. Death is an individual experience, which is based on unique perceptions and beliefs. Fear of death and dying seems to be a universal phenomenon, which is closely associated with apprehension and uneasiness. Death is allied with permanent loss, thus personal experiences of grief are similar in many different cultures. There are differentRead MoreCross Cultural Perspectives On Business And Management1249 Words   |  5 Pagesme Page  » Business and Management Cross Cultural Perspectives In: Business and Management Cross Cultural Perspectives Cross-Cultural Perspectives Bobby Baker ETH/316 Ethics and Social Responsibility August 21, 2014 Instructor Lisa M. Sparaco â€Å"In an attempt to improve its global image, McDonald’s culture outside United States has been closely linked to the possibility of it bringing changes in dietary trends. Statistics shows that the governments and the health care advocates are feared toRead MoreCross Cultural Perspective – Nike Corporation Essay1121 Words   |  5 PagesCross Cultural Perspective – Nike Corporation In this essay, I will attempt to present an analysis of the ethics and social responsibility issues that an organization can face when it is a global organization. One of the most recognized organizations globally would without a doubt have to be the Nike Corporation. Several years ago the Nike Corporation came under fire for using child labor in Pakistan and Cambodia to make their soccer balls. Because Nike came under fire for this unethical and inhumane

Essay about Husband Abuse is Not Receiving Enough Attention

Although, husband abuse is common, it does not receive the attention it deserves. Subsequently, it is not perceived as serious let alone problematic in our society. In many cases, husband abuse is not taken seriously due to the higher rates and awareness of abused wives. While there are many resilient organizations in support of battered women, there is scarcely any funding or resources to assist battered husbands. Many that have worked with abused wives, both volunteers and professionals have come across a number of battered husbands who have pled for assistance. Considering the fact that some men were able to seek help with claims of having no other place to go, many residences were hesitant as well as incapable of helping them.†¦show more content†¦(Steinmetz, 500) From the earlier stages of childhood, while all children are taught to keep their hands to themselves, it mostly applied to boys. Perhaps this could have been because of the assumption that boys in general coul d do more damage than girls. As a result, some men may feel pressured to accept this universal image of what a real man should be like. This portrayal is displayed in many different forms by society whether people notice it or not. With that being said, most battered husbands along with the rest of society have bought into the subconscious images of men always being domineering. Suzanne Steinmetz supports this notion by stating that â€Å"†¦ the contention that women are socialized for greater impulse controls appears to have little support.† (Steinmetz, 504) In addition to the pressure some battered husbands experience to conduct themselves a certain way, battered husbands may have to take on the extra trauma of humiliation.(Steinmetz, 501) Thus, the fear of feeling powerless and belittled prevents many victims of husband abuse from being open about their experiences. Although spousal violence towards men is not as predominant as it is towards women, many accept to be true that husband abuse does not really exist. While some are blinded by ignorance others are simply just unaware of it. This is partly due to the lack of research accessible for others. On the subject of spousal violence, examinationShow MoreRelatedDomestic Violence Against Men By Suzanne Steinmetz874 Words   |  4 PagesThe earliest literature reference to domestic violence against men can be found in the studies of Suzanne Steinmetz (1977,1978) entitled, â€Å"The Battered Husband Syndrome.† She hypothesizes that the incidents of husband-on-wife beatings rivals the incidents of wife perpetrated batterings, and that it was husband abuse not wife abuse that was underreported form of domestic violence. Steinmetz used two United States populations, a broadband nonrepresentative group and a random sample in New CastleRead MoreDoes Spousal Abuse Have Permanent Effects?1259 Wo rds   |  6 Pages111 17 September, 2014 Does Spousal Abuse have permanent Effects? Imagine running down the street, with the bare minimum clothing, bleeding rapidly and you do not know where you are going. You feel like you have no one to go to or call, what can you do? Although domestic violence has been around for centuries, it was not until the advent of the woman’s movement about 25 years ago that the issue began receiving serious attention. Today, the issue of spousal abuse is the subject of countless booksRead MoreCauses Of Homelessness1405 Words   |  6 Pageshomeless. The interrelation of homelessness and mental illness are informed by many factors such as; the lack of support, extreme poverty, substance abuse, lack of affordable health insurance, and lack of affordable housing. The homeless population shares different struggles when dealing with homelessness and mental illnesses because there are not enough resources for them to be able to come back to their normal self. When it comes to their struggles, they all struggle with trying to get out of beingRead MoreOne in Three Women1116 Words   |  5 PagesStatistically, if a child was brought up in a home with domestic violence, she is more likely to be in an abusive relationship later in life. The definition for abuse and criminal conviction is touching another person in a rude, insolent or angry manner under the Wyoming Statute 6-2-501 of Assault and Battery. The cycle of life to some women consists of abuse which involves more than just a daily beating. These women have simple freedoms taken away from them which is a tactic of control from their abuser.Read MoreEssay on Effects of Parental Drug Abuse on Children1750 Words   |  7 PagesHeather Swenson Mandy Jesser English Composition I 1 May 2013 Effects of Parental Drug Abuse on Their Children As soon as birth, children are exposed to new things; new life experiences that will develop the path of which direction their life will take. Adolescence is the most important time in a child’s life because it is where they learn appropriate behavior from their family and the outside world. Some children are able to use these experiences to differentiate at an early age what isRead MoreOthello by William Shakespeare1086 Words   |  5 Pagesthroughout the entirety of the play. At one point in the drama Iago discusses with Desdemona and Cassio how little he thinks of his wife when he says, â€Å"Sir, would she give you so much of her lips / As of her tongue she oft bestows on me, / You would have enough,† (II i lines 100-103) while standing directly in front of Emilia. These hurtful words correspond with one of the main triggers of low self-esteem, as published by Overcoming | Self-Help and Mental Health. They acknowledge that one of several causesRead MoreAttention D eficit Hyperactive Disorder802 Words   |  3 PagesAccording to the case report, Jason displayed hyperactive and impulsive behavior. In many social circumstances he was restless, easily agitated and very fidgety. Jason could not pay attention in the classroom. He was unable to focus properly and it affected his academic work at school. Jason is diagnosed with Attention deficit/hyperactivity disorder or known as ADHD. It’s relevant to explore symptoms because it’s important to evaluate the patient and determine their proper diagnosis. Every patientRead MoreWhat is a Sex Addiction?1031 Words   |  5 PagesPhiladelphia Weekly, she admits that she is addicted to sex, and there is a problem. The American Psychiatric Association and Diagnostic (APAD) and Statistical Manual of Mental Disorders (DSM-IV-TR) don’t recognize the abuse of sex as an addiction. Although not recognize as an addiction, the abuse of sex has the same qualities as drug addiction and should be recognized as a medical condition. The APA has been unable to confirm whether sex addiction is an actual addiction or a compulsive disorder. It’s soRead MoreEssay on The Welfare Fraud Crisis1705 Words   |  7 Pages2 million families are illegally receiving welfare benefits. At the average rate of $11,500 per year, this means taxpayers are being scammed out of roughly $9 to $13.5 billion dollars every year† (User, par. 4) that is $13.5 Billion dollars of the tax payers hard earned money that is going to the wrong people that do not deserve it. What are the types of Welfare fraud that are being committed in the United States that our government needs to pay close attention to? To start, hopeful recipientsRead MoreAnalysis Of Toys In The Attic And A Streetcar Named Desire1007 Words   |  5 Pagesto prove they have a strong masculine identity will often get into fights. In Toys in the Attic, Julian was involved in a real estate deal with a Mrs. Warkins, behind Mr. Warkins back. Unknown to Lily, when she called Mr. Warkins begging for her husband for one more year, she sealed the fate for Julian. â€Å"Mr. Cyrus Warkins sent his men to meet up. Nobody knew she came to Chicago to tell me, nobody knew she put up the money for the land. Tell her I swear it, I swear it.† (Hellman, 78) Lily did not

Customer Defection Free Essays

MKT 711 9/4/2012 1. The purpose of the study dealt with customer defection. It talks about how the customers are slowly not becoming as loyal as they use to be. We will write a custom essay sample on Customer Defection or any similar topic only for you Order Now They seen a pattern after five years, the customer does not stay loyal to the company. There are different stages of the process of losing loyal customers and keeping them. Loyalty and profits, the more the customer is worth the more profits come out of it because the longer the customer stays. Failure, the employee learning the instructive steps on their own and leaving. Core customers, this is hard to determine but the best way to determine it is to ask who the most loyal and most profitable to you? 2. I think the article represents a conceptual study. The author uses a general research and experiences from other people an businesses to back up his points. There are some numbers given but I feel like there needs to be a lot more numbers to declare it as a quantitative study. The author uses examples like Lexus and baseball players to back up his case about the customer loyalty. When dealing with Lexus, they asked every member of their head quarters staff to interview four customers a month. The article also talked about baseball players and their batting averages. Someone who bats . 280 compared to someone who bats . 320 is a big difference in the players. Even though it is only . 4 away it still tells how the player does in the batting line up. The article uses examples like these in two different situations to show the difference in how everyone does things differently to show their customer base and how loyal they are. Even though they talked about baseball players they showed the popularity of the player because of their batting average number. This would also help by understanding the cash flow and products. 3. The researchers found that the key to customer loyalty is the creation of value. The value that the customer needs the employer to help them with their profits or money. The key to value creation is organizational learner. Without the value creation and organizational learner then the customer does not know what to do with the profit or where to put it. The customer only learns throughout the process with the company until they become knowledgeable to do it on their own. 4. Implications for future research would be to do a more quantitative study. This way they can mesh together the concepts of the research and the new quantitative numbers in order to show the CEO’s and companies why they should follow the plan and this is what needs to be done to become successful with keeping their customers. Once that process is done they then can expand that to become more qualitative. Then they will have answers from every angle, from concepts to numbers and the quality of the situation. 5. Marketing as we know it deals with identifying and meeting hum and social needs. In a short definition â€Å"meeting needs profitably†. The findings in the article helped pertain to Marketing because when worrying about the value of the customer and their certainty of the value of creation. Marketing is all about getting the name out there and making it profitable. Without the loyal customers then the product/profit is not marketable and will not make money. When establishing the relationship between the customer and employer/employee is when more successful opportunities from within the company. When losing customers, then the company doesn’t learn to try and build their relationship in other ways. I agree with the finding of the article and the conceptual study they are going for. I feel that it would be better to explain the article in a quantitative study to show the numbers of the project. Using Lexus and interviewing four customers a month is a good example. Just have to go more in depth of what the customer thinks. Another example with the baseball players batting averages. Use their averages and their salaries to show about loyalty and popularity of how the player plays. The article was good in showing loyalty and customer failure through the article, and gave good examples while still getting to the root causes of the business. How to cite Customer Defection, Essay examples

Criminal and Civil Essay Example For Students

Criminal and Civil Essay 1)Date of article and name of newspaper Woman jailed for church stabbings is found in The Herald Sun Newspaper on the 29th of January 2004. 2)Outline facts of case Susan Sewell is a 46 year old homeless woman who occasionally sleeps on the steps of the Collins Street Baptist ChurchOn the night of August 27th 2002, a Musica Viva chamber music concert was being setup and Susan got asked to move from the church stepsShe did as the workers asked and left the church steps without hesitationAbout 40 minutes later, she entered the church and said hello, as concert singers and band members cameAfter saying hello, she stabbed a staff member in the abdomen the approached a ticket seller and stabbed her in the backSewell was then confronted by Mr. Burch, host of ABC 774s Sunday show, who asked her to drop the knife, twiceMr. Burch was then stabbed by Sewell in the lower abdomenBystanders then subdued her as police were contacted Sewell has no previous criminal or psychiatric history and said sh e had no memory of the stabbingsA court-ordered psychiatric report was unable to establish Sewells background or to diagnose a specific mental illness. 3)Classify in detail the incident as either criminal or civilIt is clear that the incident in this article is criminal for several reasons. Firstly,there are a number of terms, such as pleaded guilty and jailed which are only usedin criminal cases. Pleading guilty is a term used in criminal cases and is a pleagiven by the accused, who admits to the alleged offences, as opposed to a civil case, where a person is found liable or not liable. Jailed is also a term used incriminal cases and at times civil cases. However jailed terms in criminal cases areusually more severe, such as the incident in this article, with the jail term of twoyears as opposed to civil jail terms which usually consist of several months in jailwith community based services. In this case, the standards of behaviour were notmet, as three people were injured seriously and other bystanders were threatened.Due to this incident, it is the States responsibility to ensure that the standards of behaviour are met and that t he criminal is punished for their wrong actions. The State is also responsible for protecting the society as a whole. Before hersentence, the court ordered psychiatric treatment but were unable to diagnose anymental illness. However, the accused pleaded guilty as the state imposed a penaltyof 42 months. 4)List and define any legal termsCounty court An intermediate court situated between the Magistrates andSupreme courts. It has both criminal and civil jurisdiction and hears appeals. Pleading guilty A plea given by the accused in a criminal case admitting to the alleged offence. Jailed A penalty usually given in criminal cases and at times civil. It is when you serve time behind bars as your freedom is taken away. Recklessly causing serious injury Causing serious injury in a manner showing indifference to the consequences. Sentence The sanction of a term of imprisonment handed down by a criminal court. 5)Describe the outcome and its purpose. What do you think? Why?The outcome of this criminal case was a penalty of at least two years in jail for three counts of recklessly causing serious injury. There are several purposes for imposing criminal punishment such as rehabilitation, deterrence, retribution and protection. Rehabilitation, also known as reform is one of the most important out of the four. It aims to allow individuals to change their inappropriate behaviour, so that he or she may become a valuable member of society. An example of this is drug and alcohol programs which target offenders who require specialised treatment to prevent further criminal conduct. An increasingly crucial aspect is education as many prisoners have poor literacy skills. Deterrence has two effects when imposing a criminal punishment. Firstly, it deters others in society from committing that particular offence and secondly, to discourage the offender from continuing with a life of crime. Usually a sever e punishment would give a stronger deterrence to both society and offender. The third factor is retribution, which is an expression of revenge on behalf of society, so that the offender is deemed to have suffered for his or her wrongdoing. The last factor is protection which is assured only through imprisonment. For the duration of their sentence, prisoners are not regarded as a threat to the community. .u2db161d05f447c4dfb9f612e47f8f572 , .u2db161d05f447c4dfb9f612e47f8f572 .postImageUrl , .u2db161d05f447c4dfb9f612e47f8f572 .centered-text-area { min-height: 80px; position: relative; } .u2db161d05f447c4dfb9f612e47f8f572 , .u2db161d05f447c4dfb9f612e47f8f572:hover , .u2db161d05f447c4dfb9f612e47f8f572:visited , .u2db161d05f447c4dfb9f612e47f8f572:active { border:0!important; } .u2db161d05f447c4dfb9f612e47f8f572 .clearfix:after { content: ""; display: table; clear: both; } .u2db161d05f447c4dfb9f612e47f8f572 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u2db161d05f447c4dfb9f612e47f8f572:active , .u2db161d05f447c4dfb9f612e47f8f572:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u2db161d05f447c4dfb9f612e47f8f572 .centered-text-area { width: 100%; position: relative ; } .u2db161d05f447c4dfb9f612e47f8f572 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u2db161d05f447c4dfb9f612e47f8f572 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u2db161d05f447c4dfb9f612e47f8f572 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u2db161d05f447c4dfb9f612e47f8f572:hover .ctaButton { background-color: #34495E!important; } .u2db161d05f447c4dfb9f612e47f8f572 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u2db161d05f447c4dfb9f612e47f8f572 .u2db161d05f447c4dfb9f612e47f8f572-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u2db161d05f447c4dfb9f612e47f8f572:after { content: ""; display: block; clear: both; } READ: Facebook, Twitter and Other Social Websites EssayI think the outcome of the case is a fair trial but still needs more consideration. Not a lot of information is known about Susan Sewell as more should be found out about her. She should also be put through a few more psychiatric tests to see if she has any mental illness. After serving at least two years she should go through more psychiatric tests to see if she is capable of becoming a member of society again. Also during her sentence, she should do some community service and find some money for the medical bills of her victims. 1) Date of article and name of newspaper Tears Flow as Victims of Legionnaires Disease Win Batt le is found in The Age Newspaper on the 3rd of February 2004. 2) Outline facts of case Mrs. Hilton, of Carrum Downs, was upset and fought over the death of the former lead plaintiff in action, Phyllis Patterson (father of Mrs. Hilton)According to Mrs. Hilton, she is in intensive care for three weeks after being infected with Legionnaires disease. Mrs. Hilton visited The Melbourne Aquarium in April 2000 with nine family members, many on holiday from EnglandMrs. Hilton still suffers from lack of energy, fatigue, shortness of breath and depression. Defendants in the case included a builder, architect, engineer, contractors and insurersThe damages action was brought in May 2000, after two people died and more than 60 were affectedThe outbreak affected more than 170 people and four died directly from the disease. Another 12 class action members had since died from conditions allegedly related to the diseaseTheir estates were included in the claimThe outbreak was sourced to the aquariums water cooling towersThe aquariums air-conditioning system was changed after the incidentAll the victims of the outbreak had visited or were near the aquarium between April 11 and 27, 20003) Classify in detail the incident as either criminal or civilIn this article, it can be seen that the incident is civil, for several reasons. Firstly, there are a number of terms, such as fight for compensation and breaches of duty which are only used in civil cases. Compensation is a payment made to the winning party in a civil case designed to put them back into the same position they were in before the action arose. Breaches of duty is when an individual has not done all that is reasonable in order to ensure the safety of others who may be directly affected by their acts or omissions, they have breached their duty of care, in other words, the person acted carelessly. In this case, the standards of behaviour were not met, as around 200 people were affected and suffering, while 4 people died. It is the States responsibility to ensure that the standards of behaviour are met and that compensation is given to those who are suffering and affected by the disease. It is also the States responsibility to ensure that the victims and other individuals rights are protected. It is said that the compensation would end up in the millions but has not been finalized. 4) List and define any legal termsCompensation A payment made to the winning party in a civil caseDefendant The party against whom a civil or criminal action is broughtLiability To owe something to another. If you owe something to someone you have a liability to that personPlaintiff A person who instigates civil proceedings against another or against the state. Causation of injury Person or action that causes injuryBreaches of duty When an individual has not done all that is reasonable in order to ensure the safety of others who may be directly affected by their acts or omissionsAdjourned To put off or postpone5) Describe the outcome and its purpose. What do you think? Why?The outcome of this civil case was compensation in the millions. The purpose of the outcome is to restore the parties involved, to their original position. In order to do so, the plaintiff normally seeks special damages or general damages, which are both forms of compensation. Special damages, is a sum of money paid out where the loss suffered by the plaintiff can be easily assessed. Special damages include costs such as hospital bills, medicine, doctors charges and loss of wages. General damages are losses which require estimates by a judge and jury. General damages include pedestrian injury in which estimates for pain and suffering may follow. I think that the outcome i s fair, as money is compensated to those who are suffering. However, I think more should be done for those who have lost a loved one, as they are irreplaceable.